BC44 Privacy
Policy

BC44 is an online gaming platform operating at bc44.net, serving players primarily in Bangladesh. When this BC44 Privacy Policy refers to "BC44", "we", "us", or "our", it means the BC44 platform and the team responsible for operating it.

This BC44 Privacy Policy applies to all personal data collected through the BC44 website, the BC44 mobile app, and any communication you have with BC44 support. By registering an account on BC44 or using any BC44 service, you acknowledge that you have read and understood this policy.

BC44 collects personal data in three ways: information you provide directly, information generated by your use of the BC44 platform, and information received from payment providers when you make a deposit or withdrawal.

BC44 does not collect sensitive personal data such as biometric data, health information, or political opinions. BC44 does not collect data from social media profiles unless you choose to contact BC44 through a social media channel.

BC44 uses your personal data only for the purposes listed below. BC44 does not use your data for any purpose that is not described in this BC44 Privacy Policy.

• Account management: To create, maintain, and secure your BC44 account.
• Payment processing: To verify deposits and process withdrawal requests to your registered payment method.
• Identity verification: To confirm that you meet BC44's eligibility requirements, including age verification.
• Fraud prevention: To detect and prevent fraudulent activity, bonus abuse, and money laundering.
• Responsible gaming: To monitor gameplay patterns and identify players who may need support under BC44's responsible gaming framework.
• Customer support: To respond to your queries and resolve account issues.
• Legal compliance: To meet BC44's obligations under applicable laws and regulations.
• Platform improvement: To analyse usage patterns and improve the BC44 platform experience.

BC44 does not sell your personal data. BC44 shares your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers (bKash, Nagad, Rocket): BC44 shares transaction data with your chosen payment provider to process deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: BC44 may use a third-party identity verification service to confirm your identity during the account verification process. This service receives only the data required to complete the verification.
• Legal authorities: BC44 may disclose your data to law enforcement or regulatory authorities if required to do so by law, or if BC44 reasonably believes disclosure is necessary to prevent fraud or protect the safety of users.
• Platform infrastructure providers: BC44 uses third-party hosting and infrastructure services to operate the platform. These providers process data on BC44's behalf and are contractually required to protect it.

BC44 uses cookies — small text files stored on your device — to make the BC44 platform work correctly. BC44 uses only the cookies that are necessary for the platform to function. BC44 does not use advertising cookies or third-party tracking cookies.

You can disable cookies in your browser settings, but doing so may affect the functionality of the BC44 platform. Some features, including staying logged in, may not work correctly without cookies enabled.

BC44 takes the security of your personal data seriously. BC44 uses a combination of technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

• 256-bit SSL encryption on all data transmitted between your device and BC44's servers.
• Encrypted storage for all sensitive personal data held in BC44's databases.
• Access controls that limit which BC44 team members can access personal data, based on their role and need.
• Regular security audits to identify and address potential vulnerabilities in BC44's systems.
• Two-factor authentication available for all BC44 accounts to add an extra layer of login security.

While BC44 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If BC44 becomes aware of a data breach that affects your personal data, BC44 will notify you as quickly as possible and take immediate steps to contain the breach.

BC44 keeps your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods BC44 applies are:

• Account and identity data: Retained for the duration of your BC44 account plus 5 years after closure, to meet legal and regulatory requirements.
• Transaction records: Retained for 7 years after the transaction date, in line with standard financial record-keeping requirements.
• Support communications: Retained for 2 years after the conversation is closed.
• Usage and device data: Retained for 12 months on a rolling basis.

Once the applicable retention period has passed, BC44 permanently deletes or anonymises your personal data. Anonymised data — which cannot be linked back to you — may be retained for longer periods for statistical analysis and platform improvement purposes.

As a BC44 user, you have the following rights regarding your personal data. To exercise any of these rights, contact BC44 support at [email protected]. BC44 will respond to all data rights requests within 30 days.

BC44 is strictly an adult platform. BC44 does not knowingly collect personal data from anyone under the age of 18. If BC44 discovers that a user under 18 has registered an account, that account will be closed immediately, all data associated with it will be deleted, and any deposits will be returned.

If you are a parent or guardian and believe your child has registered on BC44, please contact BC44 support at [email protected] immediately. BC44 will investigate and take action within 24 hours of receiving your report.

BC44 may update this Privacy Policy from time to time to reflect changes in how BC44 operates, changes in applicable law, or improvements to BC44's data practices. When this BC44 Privacy Policy is updated, the revised version will be published on this page with a new "last updated" date.

BC44 will notify registered users of significant changes to this policy via email or in-app notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.

BC44 recommends that all users review this Privacy Policy periodically. Your continued use of BC44 after any update to this policy constitutes your acceptance of the revised version.

If you have any questions about this BC44 Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the BC44 team:

• Email: [email protected]
• Live Chat: Available 24/7 via the BC44 platform
• Response time: Privacy requests are handled within 30 days

BC44 takes privacy concerns seriously. Every request is reviewed by a real person, not an automated system. If you are not satisfied with BC44's response to your privacy request, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.